Clients (brands), suppliers, carriers and general contractors all play an equally important role in the non-merchandise supply chain and the successful completion of projects. In our unique cloud-based IT system we connect all parties, giving everyone full visibility over non-merchandise orders and shipments. This supports the individual silos function as one integrated network.
Caliber’s Control Tower staff are responsible for managing the projects, monitoring each purchase order, meeting set deadlines as well as communicating with the company, their suppliers and general contractors. Our Move Tower staff takes over when a PO turns into an actual shipment. They find the best transport rates, smart consolidation options, optimal routing and the right type of network and equipment (eg. LTL, FTL, final mile, tail-lifts, flatbeds, white glove, etc) and communicate with the carrier network.
With each milestone and data-point captured in our IT system, it highlights only the true ‘exceptions’ (missed deadlines, damages, backorders, etc) to our teams for immediate follow up. This ‘exception based approach’ makes it possible for us to manage very high project and PO volumes against competitive rates.